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Microsoft Dynamics 365 pricing: Complete 2026 guide for business decision-makers
Microsoft Dynamics 365 offers AI-powered CRM and ERP business applications that connect finance, operations, sales, and customer service across your organization.
Whether you’re a growing business seeking your first ERP system or a large enterprise requiring advanced financial management, Dynamics 365 scales to meet your requirements with subscription options ranging from $65 to $300 per user per month for most applications.
Buyer lens: Who this guide is for
If you are evaluating Dynamics 365 for the first time, this guide explains how pricing works across CRM and ERP applications. If you already license one Dynamics 365 product, the attach licensing sections will help you identify where additional capabilities can be added at a lower cost instead of purchasing separate systems.
Dynamics 365 flexible purchasing options
Dynamics 365 offers flexibility by segmenting its ERP and CRM functionalities into applications that can be purchased as needed. The flexible per-user, per-month pricing model allows you to pay only for the capabilities your team needs. All pricing shown reflects annual billing with annual subscription terms, and organizations can maximize value through attach licensing, adding additional applications to existing licenses at significantly reduced rates. You can opt for a base license, the initial application purchased at standard pricing, or attach licenses for additional applications at discounted rates following the base license.
How most organizations license Dynamics 365 in practice
Most organizations start with one core application aligned to their primary need, such as Business Central for financial management or Sales for CRM. Additional applications are then layered on using attach licenses as teams expand into service, finance, or operations. This approach avoids over-licensing upfront while keeping long-term costs predictable.
Note:*All prices are in USD.
*This pricing is based on the licenses being on annual billing and annual subscription terms.
- 1When purchasing multiple Dynamics 365 applications for a single user, the first application license must be the highest priced license (a.k.a. base license) for the named user. As an exception, users who license Business Central Premium as their base license ($110 user/month, billed annually) are eligible to add Customer Service Enterprise, Field Service or Sales Enterprise at the $20 user/month, billed annually attach price.
- 2Pricing variable. Please contact a Dynamics 365 sales specialist for pricing information. 10 seat minimum purchase requirement. See Microsoft Product Terms for service specific terms.
Dynamics 365 Business Central: All-in-one ERP solution
Connect finance, sales, service, and operations with a solution trusted by more than 50,000 small and medium-sized businesses.
| Plan | Price | Best for |
|---|---|---|
| Essentials | $80/user/month | Growing businesses needing financial management, sales, inventory, and supply chain planning. |
| Premium | $110/user/month | Manufacturers and service businesses requiring advanced operations and service order management. |
Premium adds:
- Manufacturing operations
- Service order management
- Advanced inventory optimization
- Commerce integration capabilities
Expand Business Central with attach licenses: Customer Service Enterprise ($20/user/month), Field Service ($20/user/month), Sales Enterprise ($20/user/month), Sales Pro ($20/user/month)
Microsoft Dynamics 365 Sales: Close more deals faster
Close more deals and increase seller efficiency with an AI-powered CRM solution.
| Plan | Price | Best for |
|---|---|---|
| Sales Professional | $65/user/month | Small to mid-size sales teams needing core CRM functionality |
| Sales Enterprise | $105/user/month | Organizations requiring workflow customization and advanced analytics |
| Sales Premium | $150/user/month | High-performance teams leveraging AI for competitive advantage |
| Microsoft Relationship Sales | $177/user/month | Enterprise sales teams requiring LinkedIn Sales Navigator integration |
Sales Professional attach pricing: Add Customer Service Enterprise ($20), Field Service ($20), or other qualifying apps.
Sales Enterprise attach pricing: Add Customer Service ($20), Customer Service Enterprise ($20), Field Service ($20), or Commerce ($20).
Sales Premium attach pricing: Add Customer Service Enterprise ($20), Field Service ($20), Finance ($30), Human Resources ($30), or Project Operations ($30).
Microsoft Relationship Sales attach pricing: Add Customer Service Enterprise ($20), Field Service ($20), Finance ($30), Human Resources ($30).
Microsoft Dynamics 365 Customer Service: Deliver support that delights
Equip service representatives to resolve issues quickly using generative AI and automation.
| Plan | Price | Best for |
|---|---|---|
| Enterprise | $105/user/month | Mid-size to large organizations that need AI-powered case routing, advanced analytics with Power BI, Teams collaboration, and full customization capabilities to handle complex customer service operations across multiple channels. |
| Premium | $195/user/month | AI intelligence, multisession workspace, unified routing, forecasting |
Save with attach licensing:
- Add Customer Service Enterprise to Business Central Essentials or Premium for $20/user/month
- Add to Sales Enterprise, Field Service, Finance, or other qualifying apps for $20/user/month
Where Customer Service fits in the stack
Customer Service is often added once organizations outgrow shared inboxes or basic ticketing tools. When combined with Sales or Business Central, it provides a complete view of customer interactions across revenue, service history, and ongoing engagement.
Microsoft Dynamics 365 Finance and Operations:
Enterprise-grade financial management
| Plan | Price | Best for |
|---|---|---|
| Finance | $210/user/month | Mid-size to large enterprises requiring comprehensive financial management with multi-currency support, advanced budgeting, regulatory compliance, and integration across global operations. |
| Finance Premium | $300/user/month | Large enterprises with complex financial operations requiring advanced financial planning, predictive analytics, sophisticated forecasting capabilities, and enhanced regulatory compliance features beyond standard Finance. |
| Supply Chain Management | $210/user/month | Mid-size to large manufacturers, distributors, and retailers needing comprehensive warehouse management, inventory optimization, demand forecasting, production control, and real-time supply chain visibility to build agile and resilient operations. |
| Supply Chain Management Premium | $300/user/month | Large enterprises with highly complex, global supply chain operations requiring advanced planning capabilities, sophisticated demand sensing, enhanced inventory optimization algorithms, and premium AI-driven insights beyond standard Supply Chain Management. |
Finance attach pricing
- Add Finance to Business Central Premium ($20), Customer Service Enterprise ($20), Field Service ($20), Sales Enterprise ($20), Sales Premium ($20), or Supply Chain Management ($20) for $20/user/month
- Premium attach options: Add Commerce ($30), Human Resources ($30), Project Operations ($30), or Supply Chain Management Premium ($30) for $30/user/month
Finance Premium attach pricing
Same as Finance. Add to qualifying base licenses starting at $20 to $30/user/month
Supply Chain Management attach pricing:
Add to qualifying base licenses for $20 to $30/user/month
Supply Chain Management Premium attach pricing:
Add to qualifying base licenses for $20 to $30/user/month
Commerce
Deliver unified, personalized, and seamless buying experiences for customers and partners.
Pricing: $210/user/month
Attach pricing
Add Commerce to Business Central Premium ($20), Customer Service Enterprise ($20), Field Service ($20), Finance ($20), or other qualifying apps for $20/user/month
Specialized applications
Microsoft Dynamics 365 Field Service
Transform your service operations, deliver exceptional service, and improve customer experiences.
Pricing: $105/user/month
Attach pricing:
Add Field Service to Business Central Essentials ($20), Business Central Premium ($20), Customer Service Enterprise ($20), Sales Enterprise ($20), or other qualifying apps for $20/user/month
Special attach options:
Add Remote Assist ($20/user/month) when Field Service is the base license
Microsoft Dynamics 365 Project Operations
Connect your project-centric business in one application.
Pricing: $135/user/month
Attach pricing:
Add to Business Central Premium ($20), Customer Service Enterprise ($20), Field Service ($20), Finance ($20), Sales Enterprise ($20), or Sales Premium ($20) for $20/user/month
Premium attach options
Add Finance ($30), Human Resources ($30), or Supply Chain Management ($30) for $30/user/month
Microsoft Dynamics 365 Human Resources
Create a workplace where people and business thrive.
Pricing: $135/user/month
Attach pricing:
Add to Business Central Premium ($20), Customer Service Enterprise ($20), Field Service ($20), Finance ($20), or Sales Enterprise ($20) for $20/user/month
Premium attach options
Add to Finance Premium ($30), Sales Premium ($30), or Supply Chain Management ($30) for $30/user/month
Microsoft Dynamics 365 Customer Insights: AI-powered customer intelligence
Create engaging experiences by uniting customer data with real-time journeys and Microsoft Copilot in Customer Insights.
Full License: $1,700/tenant/month
Attach License: $1,000/tenant/month (with qualifying Dynamics 365 apps)
Understanding attach licensing
Attach licensing is Microsoft’s strategic pricing model that rewards customers for adopting multiple Dynamics 365 applications. When you have a qualifying “base” license, you can add additional applications at a fraction of the standalone cost.
Why attach licensing matters financially
Attach licensing is where many organizations see the greatest cost advantage. Instead of paying full price for multiple standalone applications, attach pricing enables incremental expansion while keeping per-user costs under control.
How attach licensing works
Standard attach pricing: Most applications can be added for $20/user/month when you have a qualifying base license
Premium attach pricing: Advanced applications like Finance, Human Resources, Project Operations, and Supply Chain Management cost $30/user/month as attach licenses
FAQs
What is included in the Dynamics 365 pricing?
All Dynamics 365 pricing is per user per month and includes the core application features, regular updates, cloud hosting, and basic support. Additional costs may include implementation services, customization, training, and premium add-ons like Microsoft Copilot.
Are these prices based on monthly or annual billing?
All prices shown are based on annual billing with annual subscription terms. Monthly billing options are available at higher per-user rates. Multi-year subscriptions may offer additional discounts.
Can I mix and match different Dynamics 365 applications?
Yes, Dynamics 365 uses a modular approach where you can select only the applications your organization needs. You can also take advantage of attach licensing to add additional applications at reduced rates.
What is the minimum number of users required?
Minimum user requirements vary by application and purchasing channel. Contact Us for specific minimum user commitments.
Which applications qualify as base licenses for attach pricing?
All Dynamics 365 applications shown in the pricing table can serve as base licenses, including Business Central, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Project Operations, Human Resources, and Commerce.
Can I have multiple base licenses and multiple attach licenses?
Yes, users can have one base license and add multiple applications using attach pricing. The pricing table shows which combinations are available.
What's the difference between $20 and $30 attach pricing?
Standard applications (Sales, Customer Service, Field Service) typically cost $20 as attach licenses, while premium applications (Finance, Supply Chain Management, Human Resources, Project Operations) cost $30 as attach licenses.