By size and geography
By complexity and functional depth
By implementation time
By licensing cost
You invested in Dynamics.
Your ROI shouldn't plateau here.
Most teams go live with train-the-trainer. It gets them operational, not effective. We help your teams build the capability to use Dynamics confidently and get more from the system you’ve already paid for.
Delivered through structured, role-based courses built around real post-go-live challenges.
30+
Years in Microsoft ecosystem
60+
Countries. Active deployments.
4
Role-based courses
Why training matters
Getting live is not the same as getting value.
Train-the-trainer enables go-live. It does not build the role-level capability that makes a Dynamics investment pay off over time.
Users learn steps, not systems
They process transactions but cannot diagnose why something went wrong or stop it happening again.
Knowledge concentrates in a few people
When those people leave or move, operational knowledge walks out with them.
Workarounds quietly replace the system
Excel exports, manual reconciliations, offline tracking. Each one signals value being left on the table.
High-value features go unused
Automations, dimension-based reporting, approval workflows. The capabilities that justify the cost stay untouched.
Support dependency grows
Queries that should be self-served keep returning to your IT team or implementation partner.
"You've paid for the capability. You're not extracting the value."
The gap is not the system. It is what your team knows how to do with it. Most organisations reach a capability ceiling 6 to 18 months after go-live. The day-to-day runs, but the operational gains that justified the investment are still on the table.
Our courses are built specifically for this moment. Post-go-live.
Real gaps. Real operations.
How this works
Built around what your teams actually face.
Every course is structured around the operational problems that surface after go-live, not generic product walkthroughs.
01
Role-based, not generic
Finance leads, AP managers, and operations teams have different responsibilities. Each course focuses on what that role actually needs to do confidently.
02
Scenarios from production, not demos
Every scenario is drawn from real post-go-live engagements: unapplied payments, inventory mismatches, period close delays, reports nobody trusts. Not textbook examples.
03
Delivered by practitioners, not instructors
The people running these sessions are actively working on Dynamics implementations. They know the gaps because they have spent years closing them.
Role-based courses
Courses built around the problems your teams are dealing with.
These courses are designed around the real issues teams face after go-live, not generic product walkthroughs.
Select the course that matches your team’s role and system.
Finance · FSCM
Close faster and report with confidence in Dynamics 365 Finance
For finance and AP teams on FSCM. Built around the setup decisions, posting errors, and process gaps that cause slow period close, reconciliation rework, and reports nobody trusts.
- Reduce manual reconciliation through correct dimension and posting setup
- Run period-end close without rework or escalation
- Produce accurate multi-entity reports across currencies
Technical · FSCM
Build and maintain FSCM configurations and extensions with confidence
For technical leads and developers supporting FSCM post-go-live. Covers the development and configuration decisions that affect system stability, upgrade safety, and operational reliability.
- Customise safely without breaking standard upgrade paths
- Build integrations that hold up under production load
- Deploy through LCS with a clear and repeatable process
Finance · Business Central
Run Business Central finance operations without guesswork
For finance teams on Business Central. Addresses the G/L setup decisions, reconciliation gaps, and reporting limitations that cause month-end to drag and numbers to be questioned.
- Set up G/L and dimensions correctly from the start
- Handle VAT, bank reconciliation, and AP/AR with less rework
- Build reports that give leadership the visibility they need
Technical · Business Central
Build and maintain Business Central extensions that work in production
For technical teams supporting Business Central. Covers the development patterns and deployment processes that keep the system stable, supportable, and safe to upgrade.
- Build extensions that survive upgrades and AppSource review
- Integrate Business Central with Power Platform and external systems
- Set up CI/CD pipelines and release with a repeatable process
Finance · FSCM
Close faster and report with confidence in Dynamics 365 Finance
For finance and AP teams on FSCM. Built around the setup decisions, posting errors, and process gaps that cause slow period close, reconciliation rework, and reports nobody trusts.
- Reduce manual reconciliation through correct dimension and posting setup
- Run period-end close without rework or escalation
- Produce accurate multi-entity reports across currencies
Finance · Business Central
Run Business Central finance operations without guesswork
For finance teams on Business Central. Addresses the G/L setup decisions, reconciliation gaps, and reporting limitations that cause month-end to drag and numbers to be questioned.
- Set up G/L and dimensions correctly from the start
- Handle VAT, bank reconciliation, and AP/AR with less rework
- Build reports that give leadership the visibility they need
Technical · FSCM
Build and maintain FSCM configurations and extensions with confidence
For technical leads and developers supporting FSCM post-go-live. Covers the development and configuration decisions that affect system stability, upgrade safety, and operational reliability.
- Customise safely without breaking standard upgrade paths
- Build integrations that hold up under production load
- Deploy through LCS with a clear and repeatable process
Technical · Business Central
Build and maintain Business Central extensions that work in production
For technical teams supporting Business Central. Covers the development patterns and deployment processes that keep the system stable, supportable, and safe to upgrade.
- Build extensions that survive upgrades and AppSource review
- Integrate Business Central with Power Platform and external systems
- Set up CI/CD pipelines and release with a repeatable process
Finance · FSCM
Close faster and report with confidence in Dynamics 365 Finance
For finance and AP teams on FSCM. Built around the setup decisions, posting errors, and process gaps that cause slow period close, reconciliation rework, and reports nobody trusts.
- Reduce manual reconciliation through correct dimension and posting setup
- Run period-end close without rework or escalation
- Produce accurate multi-entity reports across currencies
Technical · FSCM
Build and maintain FSCM configurations and extensions with confidence
For technical leads and developers supporting FSCM post-go-live. Covers the development and configuration decisions that affect system stability, upgrade safety, and operational reliability.
- Customise safely without breaking standard upgrade paths
- Build integrations that hold up under production load
- Deploy through LCS with a clear and repeatable process
Finance · Business Central
Run Business Central finance operations without guesswork
For finance teams on Business Central. Addresses the G/L setup decisions, reconciliation gaps, and reporting limitations that cause month-end to drag and numbers to be questioned.
- Set up G/L and dimensions correctly from the start
- Handle VAT, bank reconciliation, and AP/AR with less rework
- Build reports that give leadership the visibility they need
Technical · Business Central
Build and maintain Business Central extensions that work in production
For technical teams supporting Business Central. Covers the development patterns and deployment processes that keep the system stable, supportable, and safe to upgrade.
- Build extensions that survive upgrades and AppSource review
- Integrate Business Central with Power Platform and external systems
- Set up CI/CD pipelines and release with a repeatable process
Custom courses
Need something built for your team?
If your system is live or approaching go-live, standard courses will not be enough.
Standard courses address the most common post-go-live gaps. Custom courses address yours — mapped to your configuration, your team structure, and your operational priorities.
Your system, your scenarios
Built around your actual configuration and business processes, not a generic environment.
Industry and function specific
Finance, operations, and technical teams in different sectors face different challenges. The content reflects that.
Delivered as a team engagement
Run with your full team, on your version of the system. Onsite or remote. Structured around your timeline.
Get in touch
Tell us what your team is dealing with.
Whether you are looking at a specific course, exploring a custom engagement, or want to understand what is right for your situation, we will give you a straight answer.
Response within one business day
Your data is handled per sa.global's privacy policy
No sales pitch. Just an honest conversation.
"This is not theoretical training. This is how Microsoft systems are actually deployed."
Every course we run reflects the same standards we apply when deploying Dynamics for clients.
Why sa.global
We've built with Microsoft for over three decades.
When sa.global designs a capability course, it draws on 30 years of deploying and supporting Dynamics across more than 60 countries. Not from documentation. From the work itself.
Microsoft Inner Circle partner
Recognised among the top tier of Microsoft global partners. Earned through sustained delivery results across three decades.
Practitioners in the room
Every session is run by someone actively working on Dynamics engagements. The scenarios they teach came from a project that went live this year.
Global deployment experience
Active across 60+ countries. Our teams have seen the edge cases that don't appear in documentation and built the courses around them.
Maintained by the people who implement
Course content is updated when the product changes. Not on an annual schedule. By the same teams running live implementations.
Recognised across Dynamics 365, Azure, and Business Central ecosystems.