By size and geography
By complexity and functional depth
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Run your business on intelligent Dynamics 365 business applications
Dynamics 365 application are AI-powered ERP and CRM solutions to help manage sales, service, finance, and supply chain operations. With Microsoft Copilot embedded across every module, your teams act on real-time intelligence.
At sa.global we help you find and deploy the right Dynamics 365 business applications for your organizational size and challenge.
Get the right Dynamics 365 solution for your organization’s needs
Find the Dynamics 365 business applications mapped to your organization by size, function, and the outcomes that matter most.
ERP: Finance and operations
Dynamics 365 Finance
AI-powered financial management: automate accounts payable, consolidate multi-entity reporting, and get predictive cash flow visibility.
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Dynamics 365 Project Operations
Cloud-native project and resource management solution to connect sales, resourcing, delivery, and billing from opportunity to revenue recognition.
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Dynamics 365 Supply Chain Management
Build a resilient, intelligent supply chain with real-time inventory visibility, demand planning, and AI-driven supplier risk signals.
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CRM: Customer engagement
Dynamics 365 Sales
Cloud-based CRM application that streamlines sales processes, boosts productivity, and helps close deals faster using AI-driven insights.
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Dynamics 365 Customer Insights
Cloud-native, AI-powered solution to orchestrate real-time customer journeys across email, SMS, and web, powered by AI segmentation.
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Dynamics 365 Customer Service
Deliver personalized omnichannel service with AI-powered case routing and Copilot-assisted agent responses.
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Dynamics 365 Customer Engagement
A cloud-based CRM suite designed to manage end-to-end customer lifecycle from sales till service to enhance customer relationship and business growth.
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Dynamics 365 Human Resources
Streamline HR operations: benefits, leave, compliance, and workforce analytics, integrated with finance and payroll.
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ERP and business management
Dynamics 365 Business Central
A unified cloud ERP for SMBs covering finance, inventory, purchasing, and project management in a single system. Purpose-built for businesses outgrowing entry-level accounting tools.
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What decision-makers are solving with Dynamics 365 business applications
These are the challenges that bring most organizations to us.
- Implementing ERP and CRM for eliminating data silos, streamline operations and increase efficiencies across finance, operations, and customer-facing teams.
- Migrating off legacy Dynamics NAV, AX, or GP, moving to the cloud with a structured, low-risk migration path.
- Embedding Microsoft Copilot into daily operations, moving from dashboards to proactive, agentic AI built on your own data.
- Replacing static reports with real-time visibility via live Power BI dashboards connected directly to Dynamics 365 data.
- Scaling without proportional headcount growth using Power Automate and AI agents for high-volume process automation.
- Meeting ESG and sustainability reporting mandates by tracking emissions with Microsoft Sustainability Manager.
FAQs
What are Dynamics 365 applications?
Dynamics 365 applications are Microsoft’s suite of AI-powered ERP and CRM business applications covering finance, supply chain, sales, customer service, HR, and more. They run on the Microsoft Cloud and share a common data foundation that supports data exchange between functions.
What is the difference between Dynamics 365 for SMBs and for enterprises?
Dynamics 365 Business Central is designed for small and medium businesses: an all-in-one ERP covering most business functions in a single, cost-effective deployment. Enterprise applications like Dynamics 365 Finance and Supply Chain Management are built for organizations with complex, multi-entity, or global operations that need deeper specialization and scalability.
Is Microsoft Copilot included in Dynamics 365?
Yes. Microsoft Copilot is embedded across Dynamics 365 applications, summarizing records, drafting responses, forecasting demand, and surfacing anomalies. It works within the application using your own business data, without requiring a separate AI setup.
Can Dynamics 365 applications integrate with our existing systems?
Dynamics 365 business applications are built on the Microsoft Cloud and connect natively with Microsoft 365, Azure, and Power Platform. They also support integration with third-party systems through standard APIs and Power Automate connectors.
Do we need to implement all applications at once?
No. Most organizations start with one or two Dynamics 365 applications, typically finance or CRM, and expand across modules over time. The shared data platform means adding modules later does not require re-architecting the foundation.